Emergency & Safety Tips

WHAT YOU CAN DO IN THE MEANTIME TO MANAGE YOUR PROPERTY DAMAGE EMERGENCY

Locate the source of water escape and have the problem repaired immediately by shutting off the main water supply
Make sure all drains are clear
Remove any excess water with appropriate water extraction equipment
Remove any possessions in the path of the water. Wipe water from any affected possessions and move onto protective sheets to minimize further damage
In the summer, turn on the air-conditioning to maximize drying potential.
Do not utilize any electronic appliances
Do not consume food items exposed to water
Move all pets to a clean environment

Make sure ventilation system is off except when temperature is below freezing (32F)
Wipe off any polished surfaces affected by smoke
Open windows to ventilate if possible
Move all pets to a clean environment
Do not use any electrical appliances or devices until they have been cleaned and checked
Empty your refrigerator or freezer completely if the electricity is down
Do not attempt to wash surfaces
Close doors in affected areas to localize smoke odors
Do not consume food items exposed to fire or smoke
When temperatures are below freezing (0C) pour anti-freeze in toilet bowls, sinks and tub if heat is off
Stay out of all impacted rooms until safety is assured